Privacy Policy

We may collect account information such as your email address, case information you enter, uploaded lawsuit papers, extracted case details, generated documents, payment status, support messages, and basic analytics events.

Uploaded documents may include names, addresses, court case numbers, debt amounts, creditor names, account references, service dates, and other financial or legal facts contained in your papers.

We use your information to create and save your case workspace, estimate deadline paths from facts you confirm, prepare self-help documents, operate checkout and account recovery, provide support, improve reliability, and monitor product quality.

Answered is self-help software. We do not sell your personal information or lawsuit papers.

We use service providers to host the application, store case data, process payments, send email, monitor errors, and process uploaded papers or scans. These providers process information only so Answered can operate the service.

Stripe handles payment checkout. Supabase hosts authentication, database, and storage infrastructure. Email providers, Sentry, PostHog, Google Ads/Google tag, and AI/document-processing providers may process limited account, delivery, error, analytics, ad measurement, upload, or extraction information so the service works and Answered can measure whether advertising leads to useful product actions.

See /security for a plain-language summary of private storage, encrypted transit, provider roles, retention, deletion/export controls, indexing, and support access.

We use product analytics and advertising measurement to understand whether users can complete the funnel and whether paid search ads are producing useful product actions. Analytics and ad measurement events should not include raw lawsuit text, full document contents, payment card data, Social Security numbers, or full account numbers.

If you see a privacy issue or believe sensitive data was captured incorrectly, contact us at the support email below so we can investigate.

You may contact us to request access, correction, deletion, or export of information associated with your account, subject to fraud prevention, payment, legal, security, and operational retention needs. You can also delete cases from the app; recently deleted cases may remain recoverable for a limited period before permanent removal workflows apply.

Answered is operated by ellaSiD LLC. We may update this policy as the product and providers change.