Medical collector profile
Also known as: CSC, Credit Service Company
Last reviewed 2026-07-10 · By John DiSalle, founder of Answered
Quick answer
Credit Service Company, Inc. It still has to connect the lawsuit to your account, the claimed amount, and the state deadline — the safest first step is to check the response window before reading deeper background.
Credit Service Company, Inc. (CSC) is a Colorado Springs medical debt collector operating since 1947 — and the highest-volume hospital-debt plaintiff documented in Colorado courts. A 2025 academic court-data study counted 12,121 Colorado lawsuits filed by CSC from 2019 through 2023, with $34.3 million in principal awarded, most judgments won by default, and garnishments requested in 4,683 cases. CSC works on commission for medical providers — over 95% of its clients are healthcare, and UCHealth has been described in court records as one of its chief clients — and sues in its own name under an assignment arrangement that a pending Denver class action argues does not make it the real owner of the debt. Colorado's 2024 caption law now requires the original creditor's name to lead suits like these.
Corporate structure
Credit Service Company, Inc. is an independent medical collection company with no publicly documented parent company.
Credit Service Company, Inc. collects and sues on accounts from: UCHealth hospitals and clinics (described in court records as a chief client), Hospitals, physician groups, clinics, EMT services, and dentists (over 95% of its clients are medical), Colorado hospital and clinic accounts statewide.
Proof checklist
A debt-buyer profile is useful only if it helps you act on the papers in front of you. Start with deadline and court track, then review these proof points before default pressure becomes the main issue.
Common issues to review may include whether the plaintiff can prove ownership chain, amount, standing or authority to sue, account documents, timing, service, and assignment paperwork. Answered helps you preserve and organize issues for review; it does not decide what arguments you should make. Consumer debt lawsuit defense in 32 states. Start free — Answered checks whether it can build your Answer before you pay anything. Check your deadline free before any paid packet decision.
Your next steps
Next step
If you just opened court papers, check the deadline before you keep reading.
Not sure what to do next? Start with the free deadline check.
Next 10 minutes: find the service date, court name, case number, plaintiff, and any hearing date on your papers.
Use the next few minutes to check state, service date, plaintiff, and the court listed on your papers. If Answered supports the case, you can unlock a file-ready self-help packet later. Everything for one supported case in one unlock: the court-ready self-help Answer, your case's proof-issue report in full, filing checklist, service checklist, deadline reminders, document organizer, next-step and hearing-prep tools, email support, and case-scoped self-help information using your saved facts, citations, and approved Answered templates; chat does not tell you what to file or predict outcomes. Paid step stays simple: one unlock, the Full Defense Packet - $99 or $33 x 3 weeks. No interest. No credit check. No subscription.
Redacted sample
See what the Full Defense Packet looks like before paying.
This is a fictional, watermarked example with no real personal data. It shows the packet shape: fictional caption, answer structure, filing checklist, service checklist, and proof-review worksheet. Your documents depend on your facts, the court listed on your papers, state rules Answered supports, and what you choose to review before filing.
Fictional caption + answer structure
Court-formatted response
Fictional caption, sample admissions/denials structure, affirmative-defense prompts, and signature area.
Filing checklist + service checklist
What to do after download
Review, sign, file with the court, serve the plaintiff, save proof, and calendar the next court notice.
Proof-review worksheet
Debt-buyer proof issues
Ownership chain, amount support, standing, account documents, timing, and service issues to organize for review.
Illustrative only. The sample is intentionally incomplete and is not a usable filing template, legal advice, attorney review, or a prediction of any outcome.
Founder proof
Built by someone who actually fought a debt buyer pro se.
The founder did not build this from a marketing survey. John DiSalle was sued by Plaza Services in Eau Claire County, Wisconsin. He responded pro se, moved to compel arbitration under the account agreement, and the case was dismissed after the plaintiff failed the arbitration path. No guarantee.
Product preview
One product, one decision: check your deadline and proof issues free, then unlock the $99 Full Defense Packet when you are ready to respond — the court-ready Answer, your full proof-issue report, filing and service checklists, workspace tools, and email support. Pay once or split it into 3 weekly payments. The Full Defense Packet - $99 includes proof-review tools and next-step planning for Credit Service Company, Inc. cases.
LVNV: assignment chain, Resurgent servicing role, and account-level sale proof.
Midland: account-level purchase records, balance support, and arbitration clues.
Portfolio Recovery: ownership records, account schedule, and itemized balance support.
Other debt buyers: standing, amount, account documents, timing, and service issues.
Common issues to review may include whether the plaintiff can prove ownership chain, amount, standing or authority to sue, account documents, timing, service, and assignment paperwork. Answered helps you preserve and organize issues for review; it does not decide what arguments you should make.
Check my deadline freeWhat happens after payment
After payment, your saved case unlocks the packet download and a filing/service checklist. Your next job is clear: review the packet, download it, sign where required, file it with the court, serve the plaintiff, save proof, and calendar the next court date or deadline.
Deadline note: Your response deadline may already be running. If you do nothing, the plaintiff may ask the court for a default judgment. Preparing and filing a response helps you avoid silence, but it does not guarantee a win, dismissal, or that every court or collection consequence stops.
Filing confidence: The checklist also includes a clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and what to do if the clerk rejects the filing. Payment unlocks more than a PDF: a filing checklist, clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and rejection troubleshooting for the supported court path.
Refund promise: 30-day product/functionality refund protection if Answered cannot generate or deliver the supported self-help product you bought because of an Answered-side issue. Refunds do not depend on the court result. The refund is about whether Answered delivered the purchased software/document workflow, not whether you win, settle, avoid default, get a dismissal, reduce the debt, or like the court outcome. Refund requests do not pause, extend, reopen, or change court deadlines, filing duties, service duties, hearing dates, or court fees.
Download help: If payment succeeds but a download does not appear, keep the page open and contact support from the account email so Answered can trace the payment and case safely.
Data handling at checkout: Stripe handles card details; Answered never sees your full card number. Answered receives payment status and keeps your case details, uploads, and generated documents in private app storage for your workspace. Answered does not sell lawsuit papers or case data.
Self-help boundary: Answered is self-help software, not a law firm, and it does not represent you. You review, sign, file, and serve the documents yourself unless a separate eligible filing service clearly says otherwise. Attorney review, legal representation, settlement negotiation, and filing service are not included unless a separate eligible service clearly says so. Answered gives you plain-English filing and service checklists, clerk-call prompts, reminders, and proof-saving steps so the next move is organized instead of improvised.
Not for you if
Answered may not be right for you if:
Deadline found
Your answer deadline
Plaintiff
Credit Service Company, Inc.
Documents
Answer + next filings
Case preview
Frequently asked questions
Why is Credit Service Company suing me instead of my hospital?
CSC collects on commission for medical providers and files suit in its own name under an assignment from the provider — court filings say UCHealth "irrevocably assigns" accounts to CSC when suit begins, while a CSC agent told one patient the hospital still owned the debt. Whether that arrangement makes CSC the proper plaintiff is the central question in a pending Denver class action. Demand proof of the assignment, and note that Colorado's 2024 law requires the original creditor's name to appear first in the caption.
How many lawsuits has Credit Service Company filed?
A 2025 academic court-data study counted 12,121 Colorado lawsuits by CSC from 2019 through 2023 — the most of any collector in the study — with $34.3 million in principal awarded, about $2.2 million in attorney fees, and garnishments requested in 4,683 cases. The majority of its wins were default judgments against patients who never responded.
What should I check before paying a CSC lawsuit?
Three things. First, the paperwork: Colorado law requires an assignee's complaint to attach the underlying agreement, an itemization, and the assignment — the pending class action alleges CSC's form complaints included none of these. Second, the bill itself: the named plaintiffs in that case disputed charges that insurance or Medicaid should have covered. Third, your protections: 3% cap on medical-debt interest, itemized-statement rights that pause collection, and discounted-care screening hospitals owed you if you were uninsured.
Has Credit Service Company faced regulatory enforcement?
No CFPB or Colorado attorney-general enforcement action was found (checked July 2026); it holds an active Colorado collection-agency license. It is, however, the defendant in a class action filed in Denver District Court in December 2020 challenging its assignment-based suing model — private litigation whose claims it denies and which had no published final outcome as of July 2026.
How many CFPB complaints does Credit Service Company have?
The CFPB database records 221 complaints under the exact name Credit Service Company, INC (all-time, checked July 2026), 84 of them from Colorado consumers, with medical debt the dominant category; some out-of-state entries appear to involve an affiliated Texas collector. Complaints are consumer-submitted reports, not verified findings of wrongdoing.
Is Credit Service Company legit, or is it a scam?
Legitimate — a licensed Colorado agency operating since 1947, BBB-accredited since 1997. Legitimate is not the same as proven: in court it must still document its authority to sue, an accurate itemized balance, and compliance with Colorado's medical-debt protections.
What should I do if CSC sued me over a medical bill?
Answer before your deadline — CSC's wins are overwhelmingly defaults. Demand the itemized bill and the assignment paperwork, check whether insurance or Medicaid should have been billed, dispute interest above Colorado's 3% medical-debt cap, and ask whether the hospital screened you for discounted care as the law requires. Each of those is a real question CSC's paperwork has to answer.
Next steps
Use these next if you need to check your deadline, understand what the plaintiff must prove, or start an Answer Packet.
Move debt-buyer readers into proof standards.
Convert plaintiff-specific readers into the Answer workflow.
Explain the document product for lawsuit response.
Keep filing deadlines in view.
State defense guides
Answered helps you find your deadline, identify possible issues in the plaintiff’s papers, and draft a filing-formatted Answer. One unlock if your case fits: Full Defense Packet - $99 (or $33 x 3 weeks) — everything included.
What happens after payment
After payment, your saved case unlocks the packet download and a filing/service checklist. Your next job is clear: review the packet, download it, sign where required, file it with the court, serve the plaintiff, save proof, and calendar the next court date or deadline.
Deadline note: Your response deadline may already be running. If you do nothing, the plaintiff may ask the court for a default judgment. Preparing and filing a response helps you avoid silence, but it does not guarantee a win, dismissal, or that every court or collection consequence stops.
Filing confidence: The checklist also includes a clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and what to do if the clerk rejects the filing. Payment unlocks more than a PDF: a filing checklist, clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and rejection troubleshooting for the supported court path.
Refund promise: 30-day product/functionality refund protection if Answered cannot generate or deliver the supported self-help product you bought because of an Answered-side issue. Refunds do not depend on the court result. The refund is about whether Answered delivered the purchased software/document workflow, not whether you win, settle, avoid default, get a dismissal, reduce the debt, or like the court outcome. Refund requests do not pause, extend, reopen, or change court deadlines, filing duties, service duties, hearing dates, or court fees.
Download help: If payment succeeds but a download does not appear, keep the page open and contact support from the account email so Answered can trace the payment and case safely.
Data handling at checkout: Stripe handles card details; Answered never sees your full card number. Answered receives payment status and keeps your case details, uploads, and generated documents in private app storage for your workspace. Answered does not sell lawsuit papers or case data.
Self-help boundary: Answered is self-help software, not a law firm, and it does not represent you. You review, sign, file, and serve the documents yourself unless a separate eligible filing service clearly says otherwise. Attorney review, legal representation, settlement negotiation, and filing service are not included unless a separate eligible service clearly says so. Answered gives you plain-English filing and service checklists, clerk-call prompts, reminders, and proof-saving steps so the next move is organized instead of improvised.
