Debt buyer profile
Also known as: PRA, Portfolio Recovery, PRA Group
Last reviewed 2026-07-02 · By John DiSalle, founder of Answered
Quick answer
Portfolio Recovery Associates LLC is a wholly owned subsidiary of PRA Group, Inc. It still has to connect the lawsuit to your account, the claimed amount, and the state deadline — the safest first step is to check the response window before reading deeper background.
Portfolio Recovery Associates LLC is a wholly owned subsidiary of PRA Group, Inc. (NASDAQ: PRAA), one of the largest publicly traded debt buyers in the world. PRA purchases defaulted consumer receivables — primarily credit-card, auto-deficiency, and private-student-loan accounts — and collects them using in-house collectors and company attorneys. PRA Group operates in the United States, Canada, and Europe.
Corporate structure
Portfolio Recovery Associates LLC is owned by or affiliated with PRA Group, Inc. (NASDAQ: PRAA).
Common original creditors whose accounts Portfolio Recovery Associates LLC has purchased include: Capital One, Synchrony Bank, Bank of America, Chase, Citibank, Wells Fargo, Discover, USAA.
Is it legit?
Portfolio Recovery Associates LLC is a real debt buyer and collector operating since 1996, headquartered in Norfolk, VA, and part of PRA Group, Inc. (NASDAQ: PRAA) — not a fake company or a phishing scam. But "legitimate" is not the same as "proven." A debt buyer that sues still has to prove it owns your specific account and the exact amount it claims — and Portfolio Recovery Associates LLC or its parent has faced regulatory enforcement over exactly these documentation and affidavit problems. If you were served, treat the lawsuit seriously: check your deadline first, then make Portfolio Recovery Associates LLC document ownership, the amount, and timing before you admit anything or pay.
Proof checklist
A debt-buyer profile is useful only if it helps you act on the papers in front of you. Start with deadline and court track, then review these proof points before default pressure becomes the main issue.
Common issues to review may include whether the plaintiff can prove ownership chain, amount, standing or authority to sue, account documents, timing, service, and assignment paperwork. Answered helps you preserve and organize issues for review; it does not decide what arguments you should make. Consumer debt lawsuit defense in 32 states. Start free — Answered checks whether it can build your defense before you pay anything. Check your deadline free before any paid packet decision.
Court filing data
The Massachusetts Trial Court publishes filing counts for the state's top consumer-debt plaintiffs. Portfolio Recovery Associates, LLC filed 17,754 consumer debt cases there in 2025 — 12.2% of every consumer debt case filed in the state that year.
Portfolio Recovery Associates, LLC filings in Massachusetts
2019: 10,165 cases (10.7% of all consumer debt cases)
2023: 12,956 cases (14.1% of all consumer debt cases)
2025: 17,754 cases (12.2% of all consumer debt cases)
Scope: Massachusetts Trial Court "consumer debt" cases: civil consumer revolving credit, small claims (plaintiffs filing 2+ actions), civil foreign judgments, and other civil money actions where a company sued an individual. 2025 figures include Superior Court actions. Source: Massachusetts Trial Court, Department of Research and Planning (retrieved 2026-07-13). One state's official data — filing patterns differ by state; more states will be added as official datasets are published.
Regulatory history
Enforcement record
The CFPB has taken enforcement action against Portfolio Recovery Associates twice. In 2015, the CFPB ordered PRA to pay $19 million in consumer refunds and an $8 million civil penalty for collecting on unverified debts, misrepresenting debts in court filings, and failing to send required notices. In 2023, the CFPB filed a second action and PRA agreed to a $24 million settlement for continued illegal collection practices.
Primary sources: CFPB press release: action against the two largest debt buyers (2015) · CFPB enforcement action page: Portfolio Recovery Associates, LLC (2023) · FTC, The Structure and Practices of the Debt Buying Industry (2013) · CFPB public enforcement-actions database
Your next steps
Next step
If you just opened court papers, check the deadline before you keep reading.
Not sure what to do next? Start with the free deadline check.
Next 10 minutes: find the service date, court name, case number, plaintiff, and any hearing date on your papers.
Use the next few minutes to check state, service date, plaintiff, and the court listed on your papers. If Answered supports the case, you can unlock a file-ready self-help packet later. Everything for one supported case in one unlock: the court-ready self-help Answer, your case's proof-issue report in full, filing checklist, service checklist, deadline reminders, document organizer, next-step and hearing-prep tools, email support, and case-scoped self-help information using your saved facts, citations, and approved Answered templates; chat does not tell you what to file or predict outcomes. Paid step stays simple: one unlock, the Full Defense Packet — start tonight for $33, $99 total. No interest. No credit check. No subscription.
Redacted sample
See what the Full Defense Packet looks like before paying.
The Answer and proof-report pages are real engine output — the same template and format a paying customer gets — with fictional parties, no real personal data, and a watermark. Checklist and workspace pages are illustrations. Your documents depend on your facts, the court listed on your papers, state rules Answered supports, and what you choose to review before filing.
Fictional caption + answer structure
Court-formatted response
Fictional caption, sample admissions/denials structure, affirmative-defense prompts, and signature area.
Filing checklist + service checklist
What to do after download
Review, sign, file with the court, serve the plaintiff, save proof, and calendar the next court notice.
Proof-review worksheet
Debt-buyer proof issues
Ownership chain, amount support, standing, account documents, timing, and service issues to organize for review.
Fictional facts, real documents. The Answer and proof-report pages come from the same engine that builds real packets, with made-up parties — the sample is not a usable filing template, legal advice, attorney review, or a prediction of any outcome. Your packet is generated from your confirmed case facts.
Founder proof
Built by someone who actually fought a debt buyer pro se.
The founder did not build this from a marketing survey. John DiSalle was sued by Plaza Services in Eau Claire County, Wisconsin. He responded pro se, moved to compel arbitration under the account agreement, and the case was dismissed after the plaintiff failed the arbitration path. No guarantee.
Product preview
One product, one decision: check your deadline and proof issues free, then unlock the $99 Full Defense Packet when you are ready to respond — the court-ready Answer, your full proof-issue report, filing and service checklists, workspace tools, and email support. Pay once — no subscription. The Full Defense Packet - $99 includes proof-review tools and next-step planning for Portfolio Recovery Associates LLC cases.
LVNV: assignment chain, Resurgent servicing role, and account-level sale proof.
Midland: account-level purchase records, balance support, and arbitration clues.
Portfolio Recovery: ownership records, account schedule, and itemized balance support.
Other debt buyers: standing, amount, account documents, timing, and service issues.
Common issues to review may include whether the plaintiff can prove ownership chain, amount, standing or authority to sue, account documents, timing, service, and assignment paperwork. Answered helps you preserve and organize issues for review; it does not decide what arguments you should make.
Check my deadline freeWhat happens after payment
After payment, your saved case unlocks the packet download and a filing/service checklist. Your next job is clear: review the packet, download it, sign where required, file it with the court, serve the plaintiff, save proof, and calendar the next court date or deadline.
Deadline note: Your response deadline may already be running. If you do nothing, the plaintiff may ask the court for a default judgment. Preparing and filing a response helps you avoid silence, but it does not guarantee a win, dismissal, or that every court or collection consequence stops.
Filing confidence: The checklist also includes a clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and what to do if the clerk rejects the filing. Payment unlocks more than a PDF: a filing checklist, clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and rejection troubleshooting for the supported court path.
Refund promise: 60-day guarantee: if Answered cannot generate or deliver the supported self-help product you bought, or a court rejects your Answer because of a defect in the document Answered generated, we fix it free and refund you 100%. Refunds do not depend on the court result. The refund is about whether Answered delivered a working, court-acceptable document workflow, not whether you win, settle, avoid default, get a dismissal, reduce the debt, or like the court outcome. Refund requests do not pause, extend, reopen, or change court deadlines, filing duties, service duties, hearing dates, or court fees.
Download help: If payment succeeds but a download does not appear, keep the page open and contact support from the account email so Answered can trace the payment and case safely.
Data handling at checkout: Stripe handles card details; Answered never sees your full card number. Answered receives payment status and keeps your case details, uploads, and generated documents in private app storage for your workspace. Answered does not sell lawsuit papers or case data.
Self-help boundary: Answered is self-help software, not a law firm, and it does not represent you. You review, sign, file, and serve the documents yourself unless a separate eligible filing service clearly says otherwise. Attorney review, legal representation, settlement negotiation, and filing service are not included unless a separate eligible service clearly says so. Answered gives you plain-English filing and service checklists, clerk-call prompts, reminders, and proof-saving steps so the next move is organized instead of improvised.
Not for you if
Answered may not be right for you if:
Deadline found
Your answer deadline
Plaintiff
Portfolio Recovery Associates LLC
Documents
Answer + next filings
Case preview
State-specific defense guides
Frequently asked questions
Who is Portfolio Recovery Associates LLC?
Portfolio Recovery Associates LLC (PRA) is a major national debt buyer and collector, wholly owned by PRA Group, Inc. (NASDAQ: PRAA). PRA purchases charged-off consumer debts — credit cards, auto deficiencies, student loans — from banks and other lenders, then collects using in-house staff and litigation attorneys.
Why is Portfolio Recovery Associates suing me?
PRA purchased your charged-off account from your original creditor and is now seeking to collect the full balance through the court system. Because PRA employs in-house collection attorneys, it files lawsuits at a high volume across the country.
Can PRA prove it owns my debt?
PRA must establish standing by producing a valid chain of assignment from the original creditor to itself. If PRA cannot produce a bill of sale or account-level documentation, you may have grounds to challenge its right to sue. Defects in chain-of-title have led courts to dismiss PRA cases.
What enforcement actions has the CFPB taken against PRA?
The CFPB has taken action against Portfolio Recovery Associates twice. In 2015, it ordered PRA to pay $19 million in consumer refunds and an $8 million civil penalty for collecting unverified debts and making false statements in court filings. In 2023, the CFPB took a second action resulting in a $24 million settlement for continued illegal practices.
Is the statute of limitations a defense against PRA?
Yes, if the applicable limitations period in your state has run since you last made a payment or the account was charged off, you can assert this as an affirmative defense in your Answer. PRA has been known to file on older accounts — check your state's limitations period carefully.
What happens if I do not respond to PRA's lawsuit?
If you do not file an Answer by your state's deadline, the court will enter a default judgment in PRA's favor. PRA can then use that judgment to garnish wages or bank accounts. Filing a response preserves your right to raise all available defenses, including statute of limitations and lack of standing.
Next steps
Use these next if you need to check your deadline, understand what the plaintiff must prove, or start an Answer Packet.
Move debt-buyer readers into proof standards.
Convert plaintiff-specific readers into the Answer workflow.
Explain the document product for lawsuit response.
Keep filing deadlines in view.
State defense guides
Answered helps you find your deadline, identify possible issues in the plaintiff’s papers, and draft a filing-formatted Answer. One unlock if your case fits: Full Defense Packet - $99 (or $33 x 3 weeks) — everything included.
What happens after payment
After payment, your saved case unlocks the packet download and a filing/service checklist. Your next job is clear: review the packet, download it, sign where required, file it with the court, serve the plaintiff, save proof, and calendar the next court date or deadline.
Deadline note: Your response deadline may already be running. If you do nothing, the plaintiff may ask the court for a default judgment. Preparing and filing a response helps you avoid silence, but it does not guarantee a win, dismissal, or that every court or collection consequence stops.
Filing confidence: The checklist also includes a clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and what to do if the clerk rejects the filing. Payment unlocks more than a PDF: a filing checklist, clerk call script, what-to-bring list, service checklist, proof-saving steps, reminder timeline, and rejection troubleshooting for the supported court path.
Refund promise: 60-day guarantee: if Answered cannot generate or deliver the supported self-help product you bought, or a court rejects your Answer because of a defect in the document Answered generated, we fix it free and refund you 100%. Refunds do not depend on the court result. The refund is about whether Answered delivered a working, court-acceptable document workflow, not whether you win, settle, avoid default, get a dismissal, reduce the debt, or like the court outcome. Refund requests do not pause, extend, reopen, or change court deadlines, filing duties, service duties, hearing dates, or court fees.
Download help: If payment succeeds but a download does not appear, keep the page open and contact support from the account email so Answered can trace the payment and case safely.
Data handling at checkout: Stripe handles card details; Answered never sees your full card number. Answered receives payment status and keeps your case details, uploads, and generated documents in private app storage for your workspace. Answered does not sell lawsuit papers or case data.
Self-help boundary: Answered is self-help software, not a law firm, and it does not represent you. You review, sign, file, and serve the documents yourself unless a separate eligible filing service clearly says otherwise. Attorney review, legal representation, settlement negotiation, and filing service are not included unless a separate eligible service clearly says so. Answered gives you plain-English filing and service checklists, clerk-call prompts, reminders, and proof-saving steps so the next move is organized instead of improvised.
