Debt buyer profile

Portfolio Recovery Associates LLC

Also known as: PRA, Portfolio Recovery, PRA Group

Norfolk, VAFounded 1996Debt buyer and collectorMajor national buyerCFPB enforcement history

Portfolio Recovery Associates LLC is a wholly owned subsidiary of PRA Group, Inc. (NASDAQ: PRAA), one of the largest publicly traded debt buyers in the world. PRA purchases defaulted consumer receivables — primarily credit-card, auto-deficiency, and private-student-loan accounts — and collects them using in-house collectors and company attorneys. PRA Group operates in the United States, Canada, and Europe.

Corporate structure

Who owns Portfolio Recovery Associates LLC?

Portfolio Recovery Associates LLC is owned by or affiliated with PRA Group, Inc. (NASDAQ: PRAA).

Common original creditors whose accounts Portfolio Recovery Associates LLC has purchased include: Capital One, Synchrony Bank, Bank of America, Chase, Citibank, Wells Fargo, Discover, USAA.

Regulatory history

CFPB and regulatory enforcement

Enforcement record

The CFPB has taken enforcement action against Portfolio Recovery Associates twice. In 2015, the CFPB ordered PRA to pay $19 million in consumer refunds and an $8 million civil penalty for collecting on unverified debts, misrepresenting debts in court filings, and failing to send required notices. In 2023, the CFPB filed a second action and PRA agreed to a $24 million settlement for continued illegal collection practices.

Your next steps

What to do if Portfolio Recovery Associates LLC is suing you

  1. 1
    Find your deadline immediatelyYou have a limited number of days to file your Answer after being served — typically 20 to 35 days depending on your state. Missing this deadline results in a default judgment. Check your state’s guide for the exact deadline.
  2. 2
    Demand proof of ownershipPortfolio Recovery Associates LLC must prove a valid, unbroken chain of assignment from your original creditor. In your Answer, raise lack of standing and require the plaintiff to produce the bill of sale and account-level documentation.
  3. 3
    Check the statute of limitationsDebt buyers sometimes sue on old accounts. If the limitations period in your state has run since your last payment or the charge-off date, you may have a complete defense. Look up the state guide for your jurisdiction.
  4. 4
    File your Answer — even if you plan to settleFiling a timely Answer preserves all your defenses and gives you leverage to negotiate a better settlement. Do not ignore the lawsuit expecting it to go away. See your state’s defense guide.

Frequently asked questions

Common questions about Portfolio Recovery Associates LLC

State defense guides

Sued by Portfolio Recovery Associates LLC? Find your state

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